{"id":5190,"date":"2021-02-11T13:08:41","date_gmt":"2021-02-11T12:08:41","guid":{"rendered":"https:\/\/new.oasiswildlifefuerteventura.com\/frequently-asked-questions\/"},"modified":"2024-01-23T10:49:40","modified_gmt":"2024-01-23T10:49:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/oasiswildlifefuerteventura.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[et_pb_section fb_built=”1″ next_background_color=”#faf6ed” _builder_version=”4.16″ _module_preset=”default” background_image=”https:\/\/oasiswildlifefuerteventura.com\/wp-content\/uploads\/2021\/02\/header_2-scaled.jpg” custom_padding=”230px||90px||false|false” bottom_divider_style=”wave” bottom_divider_height=”30px” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_font=”Mikado Bold||||||||” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”50px” custom_margin=”||8px|||” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#faf6ed” background_enable_image=”off” background_size=”contain” custom_css_main_element=”background-position: center right;” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#ffffff” open_toggle_background_color=”#00accc” closed_toggle_text_color=”#00accc” closed_toggle_background_color=”#ffffff” _builder_version=”4.20.4″ _module_preset=”default” toggle_text_color=”#00accc” toggle_font=”|||on|||||” body_text_color=”#ffffff” body_font_size=”16px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”WHEN IS IT OPEN?” open=”on” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”]Oasis Wildlife will be open all year round from Tuesday to Sunday, from 9am to 6pm.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”HOW MUCH DOES THE ZOO COST?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]Please check the Fares section as we have temporary discounts. We also accept donations for the maintenance of our animals.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT IS THE TIME LIMIT FOR BUYING TICKETS ONLINE AND HOW LONG ARE THEY VALID?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]You can access our website all day long and buy your tickets online. However, they must be purchased at least the day before the visit to be able to use them. They have a validity of 1 year.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”WHAT DOES THE TICKET INCLUDE?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]The ticket allows you to see all our facilities (zoo + botanical garden) and gives you the right to attend all the educational exhibitions we have. It does not include interaction experiences.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”HOW DO I BUY TICKETS ONLINE?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]It is very simple, you only have to follow the instructions that you will find in the section of online sale of tickets of our web. Once you have completed your purchase, you will receive your tickets in the email address you provided, present them at the Oasis Wildlife ticket office.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”HOW CAN I GET THERE?” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||15px||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

Buses are available from the main tourist areas of the island. You can also get there in your private car, motorbike or bicycle, or on Fuerteventura’s public transport. See the Your Visit section.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”ARE THERE GROUP RATES?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]Yes, for more than 25 persons please contact our reservations department by phone (+34) 928 161102, or send us an email to reservas@oasiswildlifefuerteventura.com and we will attend to your specific case.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”HOW MUCH DO PEOPLE OVER 60 PAY?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]People over 60 years old have a special rate, send an email to reservas@oasiswildlifefuerteventura.com and we will solve this issue by providing you with the relevant information.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”IF WE GO WITH A BABY, DO WE HAVE TO PAY FOR IT?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” open=”off”]No, children pay only from the age of 4 years.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”CAN I USE THE FLASH TO TAKE PICTURES OF THE ANIMALS?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]In some cases no, such as fish, and in others yes. It will be indicated in the installation, as it can cause serious problems for their eyesight. Follow the signs and enjoy our Oasis.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”CAN I FEED THE ANIMALS THE FOOD I BRING FROM HOME?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]No, what we find appealing can cause them serious problems. Each of our animals has a specific diet that has been established by our vets. For this reason, we offer food bags for sale that contain fresh vegetables and fodder, so you can feed our family in a conscientious way.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”IS IT POSSIBLE TO SMOKE ON THE PREMISES?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]It is forbidden to smoke during the whole tour and in all the facilities of the enclosure.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”WHERE CAN WE EAT?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]In the zoo we have three restaurants: Oasis, Sea Lions and El Patio Majorero. We offer a wide range of food from fish, meat and fresh salads from our own garden, to sandwiches and homemade pizzas. We also have a snack bar, vending machines with food and drink products and a picnic area, for those who wish to bring their own food.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”IS IT POSSIBLE TO DRIVE AROUND THE PARK IN MOTORISED VEHICLES?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]We have electric vehicles for rent for your use. Only these will be authorised.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”ARE THERE ANY CASH MACHINES?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]Yes, at the entrance to the park you can withdraw money. The use of cards is possible for all payments (tickets, restaurants, etc.)
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”CAN I LEAVE THE PREMISES DURING MY VISIT?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]Yes, but you must inform our information staff beforehand so that they can tell you how to re-enter the venue. You will only have 15 minutes to re-enter.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”CAN I BRING FOOD FROM HOME FOR A FAMILY LUNCH?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]Yes, although at Oasis Wildlife we have a wide variety of food choices, both typical island dishes and international cuisine. You can bring your own food and enjoy the picnic areas we have set up for this purpose.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”DO I HAVE TO PAY FOR PARKING?” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}” title__hover_enabled=”off|desktop” open=”off”]No, our parking is totally free. We also have parking for motorbikes and bicycles.
\n[\/et_pb_accordion_item][\/et_pb_accordion][dipl_faq_page_schema _builder_version=”4.16″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][\/dipl_faq_page_schema][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Oasis Wildlife will be open all year round from Tuesday to Sunday, from 9am to 6pm. Please check the Fares section as we have temporary discounts. We also accept donations for the maintenance of our animals. You can access our website all day long and buy your tickets online. However, they must […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"yoast_head":"\nFrequently Asked Questions - Oasis Wildlife Fuerteventura<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oasiswildlifefuerteventura.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Oasis Wildlife Fuerteventura\" \/>\n<meta property=\"og:url\" content=\"https:\/\/oasiswildlifefuerteventura.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Oasis Wildlife Fuerteventura\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-23T10:49:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/oasiswildlifefuerteventura.com\/en\/frequently-asked-questions\/\",\"url\":\"https:\/\/oasiswildlifefuerteventura.com\/en\/frequently-asked-questions\/\",\"name\":\"Frequently Asked Questions - 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